Restaurant Leader: Elevate Guest Experience & Profits

Ontario Trillium Foundation; Boca Raton (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin' restaurant in Boca Raton, FL is seeking an energetic Restaurant Manager to lead daily operations, inspire the team, and uphold guest standards in a fast-paced franchise setting.

You will drive sales and profitability, manage labor and inventory, ensure food safety and quality, and coach staff to deliver exceptional guest experiences. The role requires hands-on leadership, performance feedback, and adherence to brand procedures and safety regulations.

Qualifications

• Must have basic computer skills and comfort with standard office software.
• Fluent in spoken and written English.
• Strong math and financial management capabilities for cost controls and budgeting.
• Previous leadership experience in retail, restaurant or hospitality is required.
• College degree preferred but not mandatory depending on experience.

Responsibilities

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable federal, state, and local laws.
• Recruit, hire, onboard, train, and develop restaurant team members.
• Lead by example and provide positive, hands-on leadership.
• Coach and mentor employees to improve performance and achieve operational goals.
• Conduct performance reviews and provide ongoing feedback.
• Lead team meetings and recognize outstanding performance.
• Manage labor costs through effective scheduling.
• Complete inventory counts and place food and supply orders.
• Control food, labor, and operating costs to maximize profitability.
• Manage cash handling procedures and maintain accurate cash controls.
• Help achieve sales, profit, and budget goals established by the franchise owner.
• Complete required operational reports and self-assessment.

Skills

Basic computer skills

Fluent English

Basic math

Financial management

Leadership experience

Education

College degree preferred

Job description

Dunkin' restaurant in Boca Raton, FL is seeking an energetic Restaurant Manager to lead daily operations, inspire the team, and uphold guest standards in a fast-paced franchise setting.

You will drive sales and profitability, manage labor and inventory, ensure food safety and quality, and coach staff to deliver exceptional guest experiences. The role requires hands-on leadership, performance feedback, and adherence to brand procedures and safety regulations.