Restaurant Leader: Guest Experience & Operational Excellence

Ontario Trillium Foundation; Farmington (CT); On-site; USD 52,000 - 75,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to provide strong leadership and drive great guest experiences while maintaining operational excellence in a single restaurant. You will lead staff, deliver training, ensure brand standards, and manage inventory, costs and safety in accordance with franchisee policies and applicable laws.

Responsibilities include recruiting, coaching, scheduling, and performance reviews to maximize guest satisfaction and profitability, while fostering a guest-focused

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

Responsibilities

• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Recruit, hire, onboard and develop restaurant team members
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Skills

Basic computer skills

Fluent English

Basic math

Leadership experience

Education

College Degree preferred

Job description

Dunkin' is seeking a Restaurant Manager to provide strong leadership and drive great guest experiences while maintaining operational excellence in a single restaurant. You will lead staff, deliver training, ensure brand standards, and manage inventory, costs and safety in accordance with franchisee policies and applicable laws.

Responsibilities include recruiting, coaching, scheduling, and performance reviews to maximize guest satisfaction and profitability, while fostering a guest-focused