Restaurant Leader: Drive Team Performance & Service

Smashburger 1712 Gateway; New York (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Quarterly bonus

Health coverage

Paid time off

Career growth opportunities

401K match (eligible)

Free uniform

Job summary

Smashburger in New York, NY is seeking a Restaurant Manager to oversee daily operations and customer experience while supporting the General Manager. You will lead and develop staff, manage scheduling, inventory, and cost controls, ensure food safety, and drive guest satisfaction.

The role requires 1–2 years of restaurant management, flexibility for nights and weekends, and strong communication. Benefits include bonuses, health coverage, paid time off, and career growth opportunities.

Qualifications

• 1–2 years of manager experience in restaurants.
• Flexible to work nights, weekends and holidays.
• Follow Smashburger uniform standards and company procedures.
• Ability to follow all regulatory guidelines and Smashburger training.
• Strong written and verbal communication skills.
• People management and team leadership abilities.
• Excellent attention to detail and organizational skills.
• Proven time management and results‑driven attitude.

Responsibilities

• Lead, train, and manage shift leaders and team members.
• Foster a positive and productive work environment.
• Oversee daily restaurant operations and opening/closing procedures.
• Ensure food safety, cleanliness, and regulatory compliance.
• Monitor guest satisfaction and service standards.
• Manage scheduling, labor costs, and team performance.
• Handle inventory, ordering, and cost control (COGS).
• Support hiring, onboarding, and ongoing employee development.
• Ensure accurate cash handling and operational compliance.
• Assist with local marketing and store initiatives.

Skills

Restaurant management

Team leadership

Communication

Food safety

Scheduling

Inventory control

Cost control

Training & development

Job description

Smashburger in New York, NY is seeking a Restaurant Manager to oversee daily operations and customer experience while supporting the General Manager. You will lead and develop staff, manage scheduling, inventory, and cost controls, ensure food safety, and drive guest satisfaction.

The role requires 1–2 years of restaurant management, flexibility for nights and weekends, and strong communication. Benefits include bonuses, health coverage, paid time off, and career growth opportunities.