Restaurant Leader: Drive Guest Experience & Team Growth

Concord Hospitality Enterprises Co.; Lansing (MI); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted hotel room rates

Training & development

Job summary

Toscana Wine Market & Cucina, operated by Concord Hospitality Enterprises, is seeking a Restaurant Manager to lead a dynamic dining team and deliver exceptional guest experiences in a busy market environment in the United States.

The ideal candidate brings energy, creativity, accountability, and a genuine love for hospitality, with a hands-on approach to coaching and team development to ensure top-notch service and memorable dining moments for every guest.

Qualifications

• Energetic hospitality leader with a passion for creating memorable dining experiences.
• Proven ability to coach and develop service staff and foster a positive culture.
• Strong focus on guest satisfaction, food quality, and service standards.

Responsibilities

• Create exceptional guest experiences and maintain high service standards.
• Lead, mentor, and develop servers, hosts, bussers, and bartenders.
• Oversee service execution, quality, and dining operations in coordination with culinary leadership.
• Identify opportunities to grow revenue, improve efficiency, and enhance associate retention.

Skills

Leadership

Team development

Customer service

Hospitality

Job description

Toscana Wine Market & Cucina, operated by Concord Hospitality Enterprises, is seeking a Restaurant Manager to lead a dynamic dining team and deliver exceptional guest experiences in a busy market environment in the United States.

The ideal candidate brings energy, creativity, accountability, and a genuine love for hospitality, with a hands-on approach to coaching and team development to ensure top-notch service and memorable dining moments for every guest.