Restaurant Manager: Lead Teams & Elevate Guest Experience

Copper Cellar Family of Restaurants; Knoxville (TN); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Life insurance

Disability insurance

Vacation time

Flex days

401(k) plan

Job summary

Copper Cellar & Cappuccino's in Knoxville, TN is seeking a Restaurant Manager who loves hospitality and can bring out the best in a team. Lead daily operations, support front and back of house, and ensure every guest feels welcome and well cared for.

We want an organized, positive leader who communicates clearly, pays attention to details, and takes pride in delivering a great dining experience. Responsibilities include coaching staff, managing costs, and maintaining service excellence.

Qualifications

• 2–5 years of restaurant experience in casual, upscale casual, or fine dining.
• A positive leader with enthusiasm and a passion for hospitality.
• Strong communication, organization, and attention to detail.
• The ability to coach, train, and develop a team.

Responsibilities

• Lead by example, making guest service and satisfaction a priority on every shift.
• Respond to guest concerns promptly and thoughtfully, with the goal of earning their return.
• Help recruit, train, develop, and retain front and back of house team members.
• Work with the management team to improve the guest experience and build loyalty.
• Help achieve restaurant goals for service, staffing, sales, and profitability.
• Support community involvement and local marketing efforts.
• Manage food costs, labor, and operating expenses while maintaining food quality and excellent service.
• Identify safety hazards and take action to keep guests and team members safe.
• Complete daily paperwork accurately and on time, including payroll, purchase orders, deposits, and employment forms.

Skills

Leadership

Communication

Organization

Attention to detail

Hospitality

Job description

Copper Cellar & Cappuccino's in Knoxville, TN is seeking a Restaurant Manager who loves hospitality and can bring out the best in a team. Lead daily operations, support front and back of house, and ensure every guest feels welcome and well cared for.

We want an organized, positive leader who communicates clearly, pays attention to details, and takes pride in delivering a great dining experience. Responsibilities include coaching staff, managing costs, and maintaining service excellence.