Restaurant IT Technician - Keep POS & Digital Boards

Burger King

Ashtabula Township (OH)

On-site

USD 42,000 - 65,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Job summary

Burger King is hiring an IT Technician to keep restaurant technology running smoothly. You will provide technical support to restaurant and office locations, install and maintain hardware and software, and support POS systems and payment terminals.

You will troubleshoot networks, Wi‑Fi, printers, and connectivity, maintain digital menu boards and other restaurant tech, respond to IT requests, and assist with installations and upgrades. Travel to locations is required.

Qualifications

Experience in IT Technician, IT Support or Helpdesk.
Good knowledge of Windows OS and hardware.
Understanding of networking technologies (LAN/WAN/Wi‑Fi).
Experience troubleshooting POS systems is a plus.
Strong communication and problem-solving skills.
Willingness to travel between restaurant locations.

Responsibilities

Provide technical support to Burger King restaurants and office locations.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.