Restaurant Host at The Whitby Hotel

Crosby Hotel Llc; New York (NY); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Paid vacation and sick days

Holiday staff parties

In-house uniform dry cleaning

Employee meals while on duty

Incentive programs

Job summary

The Whitby Hotel in New York is seeking a friendly, professional Bar Host to join our team as a full-time Restaurant & Bar Host. You will greet guests, answer calls, take reservations, and seat guests promptly according to preferences.

As a Bar Host you will be the welcoming face of the establishment, maintaining a courteous attitude and coordinating with hotel departments. Shift flexibility including weekends and holidays is required; OpenTable certification is preferred.

Qualifications

• Friendly and welcoming demeanor.
• Excellent spoken and written English.
• Availability for AM/PM shifts, weekends and holidays.
• OpenTable certification is preferred.

Responsibilities

• Greet guests warmly upon arrival.
• Provide guests with estimated waiting times and seat guests per preferences.
• Coordinate seating to balance customer flow between stations.
• Thank guests and invite them to return, relay feedback to management.
• Maintain clear communication between restaurant and hotel departments.
• Perform other duties as assigned by the manager on duty.

Skills

Friendly demeanor

Excellent English

Shift flexibility

OpenTable certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Restaurant Host at The Whitby Hotel

Full-time Regular New York, NY, US

2 days ago Requisition ID: 1758

Salary Range: $20.00 To $22.00 Hourly

Join the Whitby Hotel Team as a Full-Time Restaurant & Bar Host!

Are you passionate about creating memorable experiences for guests? We’re looking for a friendly, professional Bar Host to join our team!

As a Bar Host, you'll be the welcoming face of our establishment, setting the tone for an exceptional dining experience. You'll greet guests upon arrival, answer the telephone, take reservations, and ensure that our guests are seated promptly and according to their preferences.

Main Duties:

• Greet all guests warmly upon arrival
• Provide guests with estimated waiting times, maintaining a professional and courteous attitude even in challenging situations
• Seat guests according to their preferences while balancing customer flow in service stations
• Thank guests as they leave and invite them to return, relaying any feedback to the manager on duty
• Maintain excellent communication between the restaurant and other hotel departments
• Perform other duties as assigned by the manager on duty
• Promote other Firmdale Hotels and restaurants
• Ensure punctuality and personal responsibility in all tasks

Requirements:

• Friendly and welcoming demeanor
• Excellent spoken and written English
• Availability for AM/PM shifts, weekends, and holidays
• OpenTable certification is preferred

PHYSICAL REQUIREMENTS ;

• Be able to stand for a complete 8-hour shift, 5 days a week.
• Able to use a computer keyboard and mouse, and telephone system.
• Ability to communicate both written and verbal, and use systems to document activities.
• Ability to lift up to 25 pounds.

EMPLOYEE BENEFITS

• Paid vacation and sick days
• Holiday staff parties and appreciation events
• In-house uniform dry cleaning services
• Employee meals while on duty
• Departmental and company-wide incentive programs

With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things, not stuffy institutions.”