Bar & Restaurant Host: Warm Welcomes & Smooth Seating

Firmdale Hotels; New York, Northern (NY, KY); Hybrid; USD 42,000 - 46,000; Full time

Benefits offered by this job

Paid vacation and sick days

Holiday staff events

In-house uniform dry cleaning

Employee meals while on duty

Job summary

Firmdale Hotels is seeking a friendly Bar Host for The Whitby Hotel in New York City. You will greet guests, answer calls, take reservations, and seat guests promptly according to preferences. You’ll work to ensure a smooth guest experience and coordinate with other hotel departments.

Strong English, a welcoming presence, and flexibility for AM/PM shifts and holidays are required. OpenTable certification is preferred, with benefits including vacation, meals, and staff events.

Qualifications

• Friendly and welcoming demeanor.
• Excellent spoken and written English.
• Availability for AM/PM shifts, weekends, and holidays.
• OpenTable certification preferred.

Responsibilities

• Greet all guests warmly upon arrival.
• Provide guests with estimated waiting times.
• Seat guests according to their preferences and manage flow.
• Thank guests and gather feedback for the manager.
• Maintain communication between restaurant and other hotel departments.
• Perform other duties as assigned by the manager.
• Promote other Firmdale Hotels and restaurants.
• Ensure punctuality and personal responsibility in tasks.

Skills

Hospitality mindset

Customer service

Communication skills

English proficiency

Tools

OpenTable

POS system

Job description

Firmdale Hotels is seeking a friendly Bar Host for The Whitby Hotel in New York City. You will greet guests, answer calls, take reservations, and seat guests promptly according to preferences. You’ll work to ensure a smooth guest experience and coordinate with other hotel departments.

Strong English, a welcoming presence, and flexibility for AM/PM shifts and holidays are required. OpenTable certification is preferred, with benefits including vacation, meals, and staff events.