Restaurant GM — Lead People, Profit & Culture

Taco-Bell; Country View Estates (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free meals

Health benefits from day 1

401k retirement plan

4 weeks vacation and additional PTO

Scholarship programs for continuing教育

Career advancement and professional开发

Healthcare and wellness programs

Job summary

Taco Bell in Massachusetts seeks a Restaurant General Manager to lead a high-performing team, recruit and train staff, and drive profitability while upholding the brand’s service standards.

You will manage budgetary performance, coordinate training initiatives, and ensure exceptional guest experiences through strong leadership and CHAMPS coaching. A track record of developing talent and maintaining operations is essential.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication skills

Change management

Tools

Digital tools & platforms

Job description

Taco Bell in Massachusetts seeks a Restaurant General Manager to lead a high-performing team, recruit and train staff, and drive profitability while upholding the brand’s service standards.

You will manage budgetary performance, coordinate training initiatives, and ensure exceptional guest experiences through strong leadership and CHAMPS coaching. A track record of developing talent and maintaining operations is essential.