Restaurant GM: Lead Teams, Elevate Guest Experience

Smashburger; Manhattan Beach (CA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Quarterly Bonus

Free meal per shift

Paid time off

Medical, Dental and Vision

401K match

Flexible schedules

Employee Assistance Program

Career progression

Uniform provided

Job summary

Smashburger is seeking a Restaurant General Manager to oversee daily operations, lead managers and teams, and drive excellent guest experiences. You’ll ensure staffing, onboarding, training, and adherence to food safety and policy standards while guiding financial performance including labor and inventory.

The role emphasizes community engagement and local marketing to boost sales and guest satisfaction. The GM will build strong teams, manage schedules, and foster a positive, high-performance

Qualifications

• 1–2 years of Restaurant General Manager experience in restaurants.
• Flexible to work nights, weekends and holidays.
• Follow Smashburger uniform standards and company policies.
• Must complete Smashburger training program.
• Strong written and verbal communication with teams and leadership.

Responsibilities

• Lead and develop Restaurant Managers, Shift Leaders, and team members to build future leaders.
• Oversee staffing, scheduling, onboarding, training, and adherence to food safety standards.
• Deliver an exceptional guest experience and resolve guest concerns promptly.
• Manage labor, inventory, cost of goods, and operating expenses; adjust staffing based on sales trends.
• Drive local marketing, community engagement, and continuous improvement of operations.

Skills

Leadership

People management

Communication

Time management

Attention to detail

Job description

Smashburger is seeking a Restaurant General Manager to oversee daily operations, lead managers and teams, and drive excellent guest experiences. You’ll ensure staffing, onboarding, training, and adherence to food safety and policy standards while guiding financial performance including labor and inventory.

The role emphasizes community engagement and local marketing to boost sales and guest satisfaction. The GM will build strong teams, manage schedules, and foster a positive, high-performance