Restaurant Manager: Lead & Elevate Guest Experience

Harri; Westwood (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonus

Refer a friend bonus

Free meal per shift

Paid time off

Medical, Dental and Vision

401K match

Flexible schedules

Employee assistance program

Career advancement

Free uniform

Job summary

Smashburger in the United States is seeking a Restaurant Manager to oversee daily operations and support the General Manager. You will lead shift leaders and team members, ensure food safety, and drive guest satisfaction while managing scheduling and costs.

Join a fast-paced, people-focused team with bonus opportunities, health coverage, paid time off, and clear paths for career growth. Candidates with 1–2 years of restaurant management are encouraged to apply.

Qualifications

• 1–2 years of manager experience in restaurants.
• Must be able to work nights, weekends and holidays.
• Must complete Smashburger training program.
• Strong communication skills to interact with staff and management.

Responsibilities

• Lead, train, and manage shift leaders and team members.
• Foster a positive and productive work environment.
• Oversee daily restaurant operations, including opening/closing.
• Ensure food safety and regulatory compliance.
• Monitor guest satisfaction and service standards.
• Manage scheduling, labor costs, and team performance.
• Handle inventory, ordering, and cost control (COGS).
• Support hiring, onboarding, and staff development.
• Ensure accurate cash handling and operational compliance.
• Assist with local marketing and store initiatives.

Skills

Restaurant management

Communication skills

People management

Flexibility

Job description

Smashburger in the United States is seeking a Restaurant Manager to oversee daily operations and support the General Manager. You will lead shift leaders and team members, ensure food safety, and drive guest satisfaction while managing scheduling and costs.

Join a fast-paced, people-focused team with bonus opportunities, health coverage, paid time off, and clear paths for career growth. Candidates with 1–2 years of restaurant management are encouraged to apply.