Restaurant GM: Lead Team, Grow Sales, Deliver Excellence

Cici's Pizza-Top Slice LLC; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Cici's Pizza-Top Slice LLC in Coppell, TX is seeking a General Manager to lead the restaurant team, oversee daily operations, and drive guest satisfaction and profitability.

You will schedule staff, coach employees, ensure food safety, control costs, and uphold Cicis standards across all shifts. The role demands a hands-on leader, excellent communication, and a willingness to work 50+ hours per week.

Qualifications

• High School diploma or equivalent is required; SERV Safe preferred.
• Minimum 1–2 years supervisory experience in foodservice.
• Bilingual skills are a plus; strong leadership and communication.
• Must pass background check and have valid driver's license.

Responsibilities

• Provide Leadership by creating excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
• Work Open, Lunch, Dinner and Closing Shifts as needed.
• Building Sales and managing restaurant profitability.
• Recruit, hire, develop Team Members, Shift Leaders, and Assistant Managers.
• Ensure all HR paperwork is submitted to HR timely.
• Ensure schedules are completed by Thursday EOD for review by Area Coach (AC).
• Execute corrective actions in disciplinary situations with AC and HR.
• Maintain weekly paperwork and administrative duties and report to Support Center.
• Follow POP requirements and engage in Local Restaurant Marketing.

Skills

Positive attitude

Enthusiasm

Motivator

Confident

Customer-service oriented

Strong communication

Conflict resolution

Leadership

Bilingual (plus)

Education

High School diploma or equivalent

SERV Safe certification preferred

Tools

POS equipment

Job description

Cici's Pizza-Top Slice LLC in Coppell, TX is seeking a General Manager to lead the restaurant team, oversee daily operations, and drive guest satisfaction and profitability.

You will schedule staff, coach employees, ensure food safety, control costs, and uphold Cicis standards across all shifts. The role demands a hands-on leader, excellent communication, and a willingness to work 50+ hours per week.