Restaurant GM: Lead Team, Grow & Culture

Potbelly; Park Ridge (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is hiring a General Manager in Park Ridge, IL to lead daily operations and team development. The role requires P&L accountability, food safety certification, and a customer-first mindset in a fast-paced kitchen environment.

The GM will drive scheduling, labor goals, daily cash handling, and local shop marketing to boost sales while ensuring health, safety, and quality standards. Flexible schedule and growth opportunities offered.

Qualifications

• Minimum 2 years as General Manager in a restaurant or retail environment with P&L responsibility.
• Must pass state Food Safety requirements and obtain Food Safety Certification.
• Strong written and verbal communication skills.
• Ability to write schedules and manage labor goals.
• Proficient in Microsoft Office applications.

Responsibilities

• Train, coach, and develop all shop team members to realize their potential.
• Interview, select and hire great people who represent Potbelly Values.
• Develop and maintain a Good Vibes culture to enhance attraction and retention.
• Effectively schedule Associates, Certified Trainers and Shift Leaders.
• Count drawers and follow proper daily cash handling procedures.
• Drive local shop marketing and promotions to maximize sales potential.
• Control cost of goods, variances and inventories within the shop.
• Lead local shop marketing and community engagement activities.

Skills

P&L responsibility

Food safety certification

Strong communication

Scheduling & labor goals

Microsoft Office

Team development & coaching

Tools

Microsoft Office

Job description

Potbelly Sandwich Works is hiring a General Manager in Park Ridge, IL to lead daily operations and team development. The role requires P&L accountability, food safety certification, and a customer-first mindset in a fast-paced kitchen environment.

The GM will drive scheduling, labor goals, daily cash handling, and local shop marketing to boost sales while ensuring health, safety, and quality standards. Flexible schedule and growth opportunities offered.