Restaurant General Manager — Lead Team, Grow Sales & Service

Potbelly; Mount Prospect (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Parental Leave

HSA/FSA

401(k) with company match

Paid Time Off

Discount Program

Flexible Schedule

Career growth

Job summary

Potbelly Sandwich Works in Mount Prospect, IL is seeking an experienced General Manager to lead daily restaurant operations. You will coach and develop team members, manage P&L, and drive marketing efforts to increase sales while maintaining high-quality food safety standards.

The role requires at least 2 years of GM experience in a restaurant/retail setting with strong organizational and scheduling skills.

Qualifications

• GM experience in restaurant/retail with P&L responsibility preferred.
• Must meet state Food Safety requirements and obtain Food Safety Certification.

Responsibilities

• Train, coach, and develop shop team members to realize potential.
• Interview, select and hire great people who represent Potbelly values.
• Develop and maintain Good Vibes culture and schedule staff effectively.
• Manage shop marketing, cost controls, and labor to maximize sales.
• Ensure health and safety standards are met and customer issues are resolved.

Skills

General Manager experience

Food safety certification

Strong communication

Problem solving

Team leadership

Scheduling

Labor cost control

Microsoft Office

Financial acumen

Customer service orientation

Stand/walk for long hours

Ability to lift heavy objects

Tools

Microsoft Office Suite

Job description

Potbelly Sandwich Works in Mount Prospect, IL is seeking an experienced General Manager to lead daily restaurant operations. You will coach and develop team members, manage P&L, and drive marketing efforts to increase sales while maintaining high-quality food safety standards.

The role requires at least 2 years of GM experience in a restaurant/retail setting with strong organizational and scheduling skills.