Restaurant GM: Lead Service, Ops & Health Benefits

Pancheros Mexican Grill; Waukee (IA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill is seeking a Restaurant Manager to directly supervise the operations of a specific location, ensuring adherence to brand standards in service, food production, safety, and sanitation.

The role involves hiring, training, supervising and evaluating staff, scheduling, budgeting, and maintaining financial controls while delivering excellent customer experiences in a fast-paced environment.

Qualifications

• Experience hiring, training, supervising and evaluating restaurant personnel.
• Experience scheduling staff and monitoring attendance.
• Enforces policies and procedures fairly and consistently.
• Fluent in English; read and understand operation manuals and handbooks.

Responsibilities

• Directly supervises the operations of a specific restaurant to ensure company standards.
• Oversees hiring, training, coaching and evaluating staff across shifts.
• Forecasts labor needs and schedules to meet demand while controlling costs.
• Monitors food prep, safety, sanitation and quality standards.
• Handles customer complaints and ensures customer satisfaction.
• Maintains inventory, cash handling and financial accountability.

Skills

Leadership

Staff supervision

Customer service

Training

Scheduling

Communication

Job description

Pancheros Mexican Grill is seeking a Restaurant Manager to directly supervise the operations of a specific location, ensuring adherence to brand standards in service, food production, safety, and sanitation.

The role involves hiring, training, supervising and evaluating staff, scheduling, budgeting, and maintaining financial controls while delivering excellent customer experiences in a fast-paced environment.