Restaurant Operations Leader: Service & Growth

Pancheros Mexican Grill; Urbandale (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill seeks a hands-on General Manager to oversee daily restaurant operations, ensure food safety and sanitation, and uphold brand standards. You will lead a team, coach staff, schedule shifts, and maintain excellent customer service in a fast-paced environment.

The role requires strong leadership, communication in English, and a track record of achieving operational and financial goals. Excellent guest experiences and efficient service are priorities.

Qualifications

• Experience supervising restaurant personnel.
• Ability to hire, train, supervise and evaluate staff fairly.

Responsibilities

• Directly supervise restaurant operations to meet company standards.
• Ensure customer satisfaction, speed of service, food safety and sanitation.
• Forecast labor needs and schedule staff to meet demand and productivity targets.
• Monitor inventory, cash handling and financial performance.

Skills

Staff supervision

Hiring

Training

Scheduling

Customer service

Cash handling

Job description

Pancheros Mexican Grill seeks a hands-on General Manager to oversee daily restaurant operations, ensure food safety and sanitation, and uphold brand standards. You will lead a team, coach staff, schedule shifts, and maintain excellent customer service in a fast-paced environment.

The role requires strong leadership, communication in English, and a track record of achieving operational and financial goals. Excellent guest experiences and efficient service are priorities.