Restaurant GM: Lead Ops & Guest Excellence - Weekly Pay

Baskin-Robbins; West Islip (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

2 Weeks Paid Time Off

Employee meals

Bonus up to 10%

Health insurance

AFLAC coverage

Cell phone reimbursement

Job summary

Baskin-Robbins in West Islip, NY seeks a General Manager to lead daily operations, recruit and develop staff, and ensure quality service and cleanliness across the restaurant. You will drive sales, manage costs, and implement company standards with a customer-focused mindset.

The ideal candidate has food service experience, strong leadership, and is capable of training teams, coaching staff, and delivering 100% guest satisfaction while achieving financial goals.

Qualifications

• Experience in the food service industry is required.
• Food safety knowledge is a plus; Serve Safe certification is beneficial.

Responsibilities

• Leading operational excellence and ensuring quality service & cleanliness.
• Maintain 100% guest satisfaction through attentive leadership.
• Train and develop team members to improve performance.
• Achieve financial goals including sales targets and controllable costs.
• Use effective communication and coaching to motivate staff.

Skills

Leadership

Recruitment & Development

Customer focus

Training & Development

Communication & Coaching

Financial goals

Job description

Baskin-Robbins in West Islip, NY seeks a General Manager to lead daily operations, recruit and develop staff, and ensure quality service and cleanliness across the restaurant. You will drive sales, manage costs, and implement company standards with a customer-focused mindset.

The ideal candidate has food service experience, strong leadership, and is capable of training teams, coaching staff, and delivering 100% guest satisfaction while achieving financial goals.