Restaurant GM: Lead Operations, Sales & Guest Experience

Onvo; White Haven (Luzerne County); On-site; USD 65,000 - 90,000; Full time

Job summary

Onvo is seeking a General Manager (GM) for IHOP in a fast-paced restaurant environment. You will lead the management team, oversee operations, staffing, and guest service, and ensure top-quality food safety and service. The GM must stay calm under pressure and drive performance across all shifts to meet brand standards.

The role emphasizes leadership, financial controls, staff development, and adherence to health regulations, with flexibility for long or irregular hours as needed.

Qualifications

• ServSafe certification required.
• Experience managing a restaurant or similar food-service operation.
• Ability to work long or irregular shifts, including weekends and holidays.

Responsibilities

• Oversee financial controls, operations, and guest service across all shifts.
• Motivate and develop restaurant staff to deliver prompt, courteous service.
• Maintain food safety standards and inspections in line with brand and health regulations.

Skills

Leadership

Customer service

Operations management

Team motivation

Communication

Job description

Onvo is seeking a General Manager (GM) for IHOP in a fast-paced restaurant environment. You will lead the management team, oversee operations, staffing, and guest service, and ensure top-quality food safety and service. The GM must stay calm under pressure and drive performance across all shifts to meet brand standards.

The role emphasizes leadership, financial controls, staff development, and adherence to health regulations, with flexibility for long or irregular hours as needed.