Restaurant GM: Lead Growth, Service & Teams

Paycom - ATS; Souderton (Montgomery County); On-site; USD 65,000 - 90,000; Full time

Job summary

Paycom - ATS Souderton, PA is seeking a Restaurant General Manager to drive excellence in customer service and uphold company standards for product and facility quality. You will supervise associates, train managers and crew, and model effective leadership and financial discipline in a fast-paced restaurant environment.

The role directly involves hands-on operations, developing schedules, and mentoring staff to achieve service speed targets and profitability, while ensuring compliance with food

Qualifications

• High school diploma or GED.
• Supervisory experience in a food service or retail environment.
• Ability to maintain financial controls and coach hourly employees.
• Proven ability to drive customer satisfaction and financial performance.

Responsibilities

• Maintains fast, accurate service and positive guest relations while ensuring products meet quality standards.
• Drives customer-focused culture by resolving issues and training managers and crew.
• Analyses and improves margins and sales through operating plan adherence.
• Oversees HR activities including staffing decisions, training and performance management.

Skills

Customer service leadership

Team supervision

Financial controls

Food service knowledge

Operations management

Education

High school diploma or GED

Job description

Paycom - ATS Souderton, PA is seeking a Restaurant General Manager to drive excellence in customer service and uphold company standards for product and facility quality. You will supervise associates, train managers and crew, and model effective leadership and financial discipline in a fast-paced restaurant environment.

The role directly involves hands-on operations, developing schedules, and mentoring staff to achieve service speed targets and profitability, while ensuring compliance with food