Restaurant General Manager — Growth, People & Ops Leader

Paycom; Mount Morris (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Job summary

Paycom in Mt. Morris, PA is seeking a Restaurant Manager to oversee daily operations, supervise staff, and ensure exceptional customer service. The role requires hands-on leadership to drive profitability and maintain brand standards across all shift activities.

The ideal candidate will bring prior restaurant management experience, a focus on staff development, and the ability to manage HR tasks, scheduling, training, and compliance while representing the company professionally in the community.

Qualifications

• Excellent communication with hourly staff and management.
• Able to cover all shifts during normal operation.
• Previous restaurant management experience required.

Responsibilities

• Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
• Create a succession plan for the unit. Select and develop a staff member to assume all your duties when you are on vacation or out of the unit.
• Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
• Maintain the highest standards of cleanliness and sanitation in your unit at all times.
• Complete monthly inspection of unit using the Unit Inspection form contain in the red Book.
• Order all food and supplies needed to operate the unit on a daily basis.
• Hire and discipline staff. Create budgeted staffing schedules using history recent sales data.
• Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit.
• Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales.
• Enforce all brands standards, company policies and procedures.
• Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
• Manage the HR function at the unit level. Insure that all new hire paperwork, time sheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner.
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).

Skills

Communication

Job description

Paycom in Mt. Morris, PA is seeking a Restaurant Manager to oversee daily operations, supervise staff, and ensure exceptional customer service. The role requires hands-on leadership to drive profitability and maintain brand standards across all shift activities.

The ideal candidate will bring prior restaurant management experience, a focus on staff development, and the ability to manage HR tasks, scheduling, training, and compliance while representing the company professionally in the community.