Associate Restaurant Manager - Path to GM

Paycom - ATS; Hanover (York County); On-site; USD 42,000 - 66,000; Full time

Job summary

Paycom - ATS in Hanover, PA is seeking an Associate Restaurant Manager to assist the Restaurant General Manager and oversee daily operations. You will drive customer service, enforce standards, supervise crew, and develop staff for progression toward an RGM role.

This role emphasizes leadership, financial awareness, scheduling, and adherence to safety and company policies. Strong communication and hands-on training are essential for success in a fast-paced environment.

Qualifications

• Delivers Excellence in Customer Service
• Team Leadership and staff development
• Business acumen and financial awareness
• Operational excellence and safety compliance

Responsibilities

• Customer Satisfaction/Product Quality
• Maintain fast, accurate service and positive guest relations
• Resolve customer issues and train managers and crew
• Track, analyze and resolve customer complaints
• Ensure that food safety standards are met
• Develops and drives restaurant operating plans
• Oversees scheduling and staffing levels
• Monitors inventory and regulatory compliance

Skills

Customer service

Team leadership

Financial controls

Communication

Education

High school diploma or GED

Job description

Paycom - ATS in Hanover, PA is seeking an Associate Restaurant Manager to assist the Restaurant General Manager and oversee daily operations. You will drive customer service, enforce standards, supervise crew, and develop staff for progression toward an RGM role.

This role emphasizes leadership, financial awareness, scheduling, and adherence to safety and company policies. Strong communication and hands-on training are essential for success in a fast-paced environment.