Restaurant GM: Lead Teams, Elevate Service & Profit

Potbelly Sandwich Works; Falls Church (VA); On-site; USD 90,000 - 140,000; Full time

Job summary

Potbelly Sandwich Works in Falls Church, VA seeks a General Manager to lead daily operations, coach teams, and ensure top-notch service and product quality. This role requires strong leadership, financial literacy, and a passion for customer experience.

The General Manager will manage staffing, scheduling, and cost controls while driving sales growth and community involvement within a franchise setting. Franchise ownership terms apply.

Qualifications

• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.
• Open availability is required.
• Food safety certification (ServSafe or equivalent) is required.
• Strong business acumen with the ability to see the big picture.
• Excellent communication and leadership skills.

Responsibilities

• Hire and develop store staff and manage turnover.
• Lead operations to ensure product quality and customer service.
• Control labor costs and expenses while maximizing sales.
• Develop and execute local marketing and community engagement plans.
• Ensure compliance with food safety standards and company policies.

Skills

Leadership

Communication

Time management

Sales growth

Staff development

Open availability

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Office

POS systems

Job description

Potbelly Sandwich Works in Falls Church, VA seeks a General Manager to lead daily operations, coach teams, and ensure top-notch service and product quality. This role requires strong leadership, financial literacy, and a passion for customer experience.

The General Manager will manage staffing, scheduling, and cost controls while driving sales growth and community involvement within a franchise setting. Franchise ownership terms apply.