Restaurant GM: Guest Experience & Team Leader

Cajun Funding Corp; Brownsville (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Church's Chicken in Brownsville, TX is seeking a Restaurant General Manager who leads a busy single-location operation focused on guest experience, quality, and value.

The RGM oversees day-to-day restaurant activities, drives sales, controls costs, trains staff, and ensures compliance with safety, labor, and brand standards across shifts.

We provide opportunities for growth and reward performance in a fast-paced, customer‑facing environment.

Qualifications

• High school diploma or GED required.
• Must have 1 year of supervisory experience in the restaurant industry.
• Successful completion of all required training and tests.

Responsibilities

• Create an in-store service environment that exceeds guest expectations with friendly, quick, and accurate service.
• Build team understanding and commitment to guest service standards.
• Communicate with guests to obtain feedback and identify service and food quality improvements.
• Resolve all guest complaints in-person or by phone.
• Direct and conduct regular training with team members.
• Ensure budgets and labor costs are managed.
• Maintain a clean and safe restaurant for guests and staff.
• Ensure compliance with laws and company policies.
• Prepare and analyze operation reports.

Skills

Supervisory experience

Interpersonal skills

Basic computer skills

Leadership

Conflict resolution

Education

High school diploma or GED

Tools

Valid driver’s license

Job description

Church's Chicken in Brownsville, TX is seeking a Restaurant General Manager who leads a busy single-location operation focused on guest experience, quality, and value.

The RGM oversees day-to-day restaurant activities, drives sales, controls costs, trains staff, and ensures compliance with safety, labor, and brand standards across shifts.

We provide opportunities for growth and reward performance in a fast-paced, customer‑facing environment.