Aspiring Restaurant GM: Lead, Train & Grow

Carlisle Corporation; Dalton (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Wendy's franchisee company in the United States is seeking a General Manager to execute the store plan and maximize sales, profits, and customer satisfaction. You will lead staffing, training, and operations to ensure quality products and service daily.

The role emphasizes budget adherence, local marketing, and strong leadership of the management and crew teams to maintain high Q.S.C. standards and drive growth across the operation.

Qualifications

• College degree or equivalent experience in operations.
• 1-2 years management / operations experience in the restaurant industry.
• Must be able to perform all restaurant operations positions/functions.

Responsibilities

• Meets budgeted sales targets.
• Sets controllable cost targets.
• Meets controllable cost targets.
• Develops and executes a local store marketing plan.
• Responds to competitor activities to protect store business.
• Develops and executes plan to improve sales and profits.
• Sets store budget goals monthly.
• Meets monthly budget goals.
• Communicates anticipated variances to the District Manager.
• Develops time definite plans to resolve unfavorable trends in controllables, P&L, sales and profits.
• Reviews, analyzes and communicates budget, P&L information to staff and manager.
• Determines crew staffing requirements and ensures co-manager hires crew in advance of need.
• Ensures adequate bench strength in management team.
• Ensures co-manager has adequate crew depth for each shift.
• Trains store personnel to execute procedures for preparation and serving of quality products.
• Talks with customers during walk-throughs and when off-line to determine product and service quality.
• Resolves customer complaints within 24 hours of receipt.

Education

College degree or equivalent experience in operations

1-2 years management / operations experience in the restaurant industry

Job description

Wendy's franchisee company in the United States is seeking a General Manager to execute the store plan and maximize sales, profits, and customer satisfaction. You will lead staffing, training, and operations to ensure quality products and service daily.

The role emphasizes budget adherence, local marketing, and strong leadership of the management and crew teams to maintain high Q.S.C. standards and drive growth across the operation.