Restaurant GM — Growth & Impact Leader

Pura Vida Miami; Calabasas (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Job summary

Pura Vida Miami is seeking a General Manager to lead daily restaurant operations in Calabasas, CA. You will oversee staff, inventory, and service quality to deliver fast, friendly experiences in a clean environment.

This role requires 2+ years in hospitality leadership, strong communication, and a passion for health and wellness. Bilingual English/Spanish is a plus; candidates should be able to lift up to 50 pounds and manage multiple tasks efficiently.

Qualifications

• 2+ years of management experience in the hospitality/restaurant industry.
• College education is preferred, but not required.
• Strong communication, organizational & problem-solving skills.
• Friendly and professional demeanor with strong customer service skills.
• Ability to multitask in a fast paced, demanding environment.
• Passionate about health and wellness is a bonus.
• Must be able to frequently lift up to 50 pounds.
• Bilingual proficiency (English and Spanish) is a plus.
• Advanced typing/basic knowledge of Excel and POS systems.

Responsibilities

• Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance.
• Handles daily ordering and invoicing at the store level.
• Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.
• Ensure strict adherence to food safety regulations.
• Uphold and reinforces all Pura Vida procedures and policies at the store level.
• Efficiently organizes, schedules, and supervises team member shifts.
• Maintain a strong floor presence to oversee and ensure exceptional customer service.
• Direct staff while on the floor to ensure smooth operations and address any issues promptly.
• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
• Lead by example in providing exemplary customer service and addressing customer concerns effectively.
• Support recruitment, selection, hiring, and talent retention initiatives at the store.
• Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.
• Creates an environment that encourages innovation and development.

Skills

Mgmt experience

Customer service

Multitasking

Bilingual EN/ES

Excel basics

POS systems

Education

College education preferred

Tools

POS systems

Excel

Job description

Pura Vida Miami is seeking a General Manager to lead daily restaurant operations in Calabasas, CA. You will oversee staff, inventory, and service quality to deliver fast, friendly experiences in a clean environment.

This role requires 2+ years in hospitality leadership, strong communication, and a passion for health and wellness. Bilingual English/Spanish is a plus; candidates should be able to lift up to 50 pounds and manage multiple tasks efficiently.