Restaurant GM: Growth, Guest Experience & Team Leadership

Goodwin Recruiting; Gloucester (MA); In loco; USD 85.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Free parking

Paid time off

Bonus opportunity

Descrizione del lavoro

Goodwin Recruiting is seeking a polished Restaurant General Manager for a confidential opportunity in Massachusetts. You will lead daily operations, elevate guest experiences, and drive business growth in a high-volume setting.

The ideal candidate combines hands-on leadership with strong financial acumen, team development, and a passion for community engagement. Experience with RESY and Toast is preferred, and a professional management style is essential.

Competenze

• Proven experience as a Restaurant General Manager or senior restaurant leader.
• Strong leadership to coach, develop, and hold teams accountable.
• Demonstrated understanding of restaurant financials, revenue generation, and labor management.
• Excellent communication, interpersonal, and guest-relations skills.
• Polished, professional, hands-on leadership style.
• Experience with RESY and Toast POS is preferred.

Mansioni

• Lead daily operations, maintaining high standards for service, hospitality, cleanliness, and execution.
• Develop and coach teams; recruit, train, mentor managers.
• Establish professional standards and foster accountability, respect, and teamwork.
• Drive revenue growth; implement strategies to reach a $5 million target from current levels.
• Build community relationships and represent the restaurant at local events.
• Manage guest relations and address concerns to ensure quality dining experiences.
• Oversee guest feedback and respond to online reviews promptly.
• Manage reservations and technology; utilize RESY and Toast to support operations.
• Support organizational growth by evaluating staffing and management structure.

Conoscenze

Restaurant leadership

Team development

Guest relations

Financial acumen

Communication skills

Operations management

Leadership presence

Strumenti

RESY

Toast POS

Descrizione del lavoro

Goodwin Recruiting is seeking a polished Restaurant General Manager for a confidential opportunity in Massachusetts. You will lead daily operations, elevate guest experiences, and drive business growth in a high-volume setting.

The ideal candidate combines hands-on leadership with strong financial acumen, team development, and a passion for community engagement. Experience with RESY and Toast is preferred, and a professional management style is essential.