General Manager - Fast-Casual Growth & Ops

Goodwin Recruiting; Cambridge (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Commuter benefits

Employee discounts & meals

Career development opportunities

Positive workplace culture

Job summary

Goodwin Recruiting seeks a General Manager for a fast-growing Cambridge restaurant group. This hands-on leadership role focuses on building great teams, delivering exceptional hospitality, and driving strong financial results.

You will oversee daily operations, manage P&L, scheduling, inventory, and guest satisfaction; mentor managers and shift leaders; and ensure high standards of food quality and safety while working evenings, weekends, and holidays.

Qualifications

• Minimum 5 years of progressive restaurant management experience.
• Lead restaurant teams and develop managers or shift leaders.
• Strong financial skills including P&L management, labor optimization, budgeting, and cost controls.
• Demonstrated success in driving sales, improving operations, and maintaining guest satisfaction.
• Hands-on leadership style with a focus on coaching and accountability.
• Solid knowledge of restaurant operations, food safety, inventory management, and scheduling.
• Proficient with POS systems, scheduling platforms, payroll tools, and standard software.
• Flexibility to work evenings, weekends, and holidays as needed.
• Physical ability to meet restaurant demands, including standing, walking, bending, and lifting up to 50 pounds.

Responsibilities

• Oversee daily restaurant operations to ensure excellent guest service, food quality, and cleanliness
• Drive profitability through sales growth, labor management, inventory control, and expense oversight
• Recruit, hire, train, and mentor restaurant managers, shift leaders, and hourly staff
• Foster a positive and accountable workplace culture focused on employee engagement and retention
• Develop weekly schedules aligned with business demands and labor budgets

Skills

Restaurant management

P&L management

Budgeting

Cost controls

Staff development

Leadership

Scheduling

POS systems

Guest satisfaction

Coaching

Tools

POS systems

Scheduling platforms

Payroll tools

Business software

Job description

Goodwin Recruiting seeks a General Manager for a fast-growing Cambridge restaurant group. This hands-on leadership role focuses on building great teams, delivering exceptional hospitality, and driving strong financial results.

You will oversee daily operations, manage P&L, scheduling, inventory, and guest satisfaction; mentor managers and shift leaders; and ensure high standards of food quality and safety while working evenings, weekends, and holidays.