Restaurant GM: Drive Hospitality, Operations & Growth

Freddy's Frozen Custard & Steakburgers; Shiloh (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health, dental, vision, life, and AD&D

Paid time off

401(k) with matching

Referral program

Employee discount

Job summary

Freddy's Frozen Custard & Steakburgers is seeking an experienced restaurant manager to lead daily operations in our Illinois location. You will supervise staff, ensure hospitality, quality, and cleanliness, and drive sales while controlling costs.

Responsibilities include staffing, scheduling, inventory management, training, and resolving guest issues with a focus on operational excellence. This full-time role offers comprehensive benefits and career growth opportunities.

Qualifications

• Prior restaurant management experience.
• Excellent communication with guests, team members, and managers.
• Ability to manage inventory, schedules, labor hours, and drive sales.
• Ability to use data to measure performance, productivity, sales, goals, and KPIs.
• Experience with financial statements, profit and loss statements and expense reporting.
• Proficient in typical desktop software programs and restaurant operating systems.

Responsibilities

• Ensure overall team commitment to Freddy's standards of Hospitality, Quality, and Cleanliness.
• Handle and resolve guest issues with the commitment to satisfactory resolution.
• Provide guidance to other employees with an emphasis on operational excellence.
• Focus on efficiencies in production, labor and food costs.
• Ensure equipment is in good working order at all times.
• Maintain good vendor relations.
• Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs and procedures.
• Support strategies to ensure operational progress, sales growth and employee retention.
• Other responsibilities as assigned within the scope of the position.

Skills

Restaurant management

Communication

Inventory management

Staff scheduling

Labor optimization

Sales driving

Data analysis

Financial statements

Restaurant software

Tools

Restaurant software

Job description

Freddy's Frozen Custard & Steakburgers is seeking an experienced restaurant manager to lead daily operations in our Illinois location. You will supervise staff, ensure hospitality, quality, and cleanliness, and drive sales while controlling costs.

Responsibilities include staffing, scheduling, inventory management, training, and resolving guest issues with a focus on operational excellence. This full-time role offers comprehensive benefits and career growth opportunities.