Restaurant GM: Drive Guest Experience & Profitability

Workstream; Kilgore (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team, delivering a great guest experience and maintaining operations in line with brand and franchisee standards.

You will hire, train and develop staff, monitor performance, and ensure safe, clean, and compliant restaurant operations while driving sales and profitability. Strong communication and financial acumen are essential for success.

Qualifications

• Fluent in English is required and essential for team communication.
• Strong math and financial management skills are expected.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Must be at least 18 years old where applicable.
• High School diploma or equivalent is required.

Responsibilities

• Lead the team and create a guest-first culture in the restaurant.
• Ensure shifts are properly staffed and guest service goals are met.
• Maintain safety, sanitation, and compliance with laws and brand standards.
• Control costs and drive profitability through in-restaurant actions.
• Execute promotions, product roll-outs and sales initiatives.

Skills

Fluent in English

Math & financial management

Restaurant/retail/supervisory

Age 18+

High School diploma or equivalent

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team, delivering a great guest experience and maintaining operations in line with brand and franchisee standards.

You will hire, train and develop staff, monitor performance, and ensure safe, clean, and compliant restaurant operations while driving sales and profitability. Strong communication and financial acumen are essential for success.