Restaurant General Manager & Operating Partner

Sonic Drive-In; Southgate (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Sonic Drive-In is seeking a General Manager/Operating Partner in Michigan to lead daily operations and drive exceptional guest experiences. This exempt, salaried role oversees staffing, training, service quality, and financial performance.

You will manage opening/closing duties, cost controls, and vendor relations while ensuring regulatory compliance and staff development. A minimum of three years in restaurant management is preferred.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least three years of restaurant management experience (QSR preferred).
• Experience running a restaurant shift without supervision.
• Experience recruiting, interviewing, hiring, and managing employees.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, accounting, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees.
• Manage drive-in employees’ compensation levels pursuant to company guidelines.
• Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience.
• Manage opening and/or closing duties.
• Handle and properly escalate guest issues/concerns.
• Handle and properly escalate employee issues/concerns.
• Manage, plan, forecast, and adjust the drive-in’s food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service.
• Lead regular team meetings to ensure employees are focused on operational standards and guest service.
• Manage and maintain all drive-in recordkeeping.
• Prepare and maintain all necessary operational reports.
• Develop, implement, and manage action plans regarding local marketing and business performance.
• Ensure proper maintenance of drive-in and equipment.
• Supervise and manage vendor performance.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Manage regular cleaning and sanitation duties pursuant to operational standards.
• Regular attendance.

Skills

Leadership

Staff management

Operations

Customer service

Communication

Problem solving

Time management

Conflict resolution

Recruiting

Labor law knowledge

Health & safety

Basic math/Accounting

Education

High school diploma or equivalent

Job description

Sonic Drive-In is seeking a General Manager/Operating Partner in Michigan to lead daily operations and drive exceptional guest experiences. This exempt, salaried role oversees staffing, training, service quality, and financial performance.

You will manage opening/closing duties, cost controls, and vendor relations while ensuring regulatory compliance and staff development. A minimum of three years in restaurant management is preferred.