Restaurant General Manager: Lead Top Team & Drive Growth

KF; Sterling (VA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Bonus Eligible

4 weeks’ vacation and additional Paid

Tuition reimbursement and scholarship

Career advancement and professional

Medical benefits from day 1

401k retirement plan with 6% match

Health and wellness programs

Perks! Discounts on mortgages, vessels

Free meal each shift

KFC Foundation Programs include...

Job summary

KF in Sterling, VA is seeking a Restaurant General Manager to lead a high-performing team and set the gold standard in customer experience. You’ll recruit, train and empower staff, drive P&L performance, and ensure compliance with health and safety standards.

The role emphasizes leadership, talent development, and adherence to KF’s culture of equity and belonging, with focus on coaching teams and delivering exceptional guest experiences.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication skills

Restaurant maintenance

Leadership

Job description

KF in Sterling, VA is seeking a Restaurant General Manager to lead a high-performing team and set the gold standard in customer experience. You’ll recruit, train and empower staff, drive P&L performance, and ensure compliance with health and safety standards.

The role emphasizes leadership, talent development, and adherence to KF’s culture of equity and belonging, with focus on coaching teams and delivering exceptional guest experiences.