Restaurant General Manager: Lead Teams, Elevate Experience

HPC Chkn Operations, LLC dba Popeye’s; Cleveland (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonuses based on performance

Career progression

Comprehensive benefits

Paid time off

Vibrant team culture

Popeyes chicken

Job summary

Popeyes Louisiana Kitchen in Ohio is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and develop a high-performing team. You will oversee both kitchen and front-of-house, manage costs, and maintain a positive culture that reflects Popeyes Cajun Hospitality.

Ideal candidates bring restaurant management experience, strong communication, and a passion for excellence. This full-time role offers growth opportunities and competitive compensation.

Qualifications

• High School Diploma or GED is required.
• 1+ years of management experience in the restaurant industry.
• Able to work all shifts, weekends and holidays.
• Effective communicator with guests, team members, and leadership.
• Strong understanding of front-of-house and back-of-house operations.
• Ability to motivate, coach, and delegate effectively.
• Familiarity with POS systems and inventory management.
• Knowledge of food safety regulations and best practices.

Responsibilities

• Recruiting, training, and developing high-performing team members.
• Managing food and labor costs to maximize profitability.
• Ensuring top-tier cleanliness and food safety standards.
• Overseeing kitchen and front-of-house operations.
• Handling guest and employee concerns with professionalism and care.
• Monitoring inventory and placing timely supply orders.
• Leading daily operations with confidence and consistency.
• Hosting regular team meetings to share updates and celebrate wins.
• Collaborating with leadership to drive performance and innovation.

Skills

Leadership

Management experience

Communication

Guest service

POS systems familiarity

Inventory management

Food safety knowledge

Education

High School Diploma or GED

Tools

POS systems

Inventory software

Job description

Popeyes Louisiana Kitchen in Ohio is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and develop a high-performing team. You will oversee both kitchen and front-of-house, manage costs, and maintain a positive culture that reflects Popeyes Cajun Hospitality.

Ideal candidates bring restaurant management experience, strong communication, and a passion for excellence. This full-time role offers growth opportunities and competitive compensation.