Restaurant General Manager - Lead Guest Experience & Growth

Popeyes-01d9eb60; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Paid training

complimentary meals

Daily pay

Career growth

Job summary

Popeyes invites a General Manager to lead operations and deliver a memorable Guest experience with a team-driven culture. You will mentor Team Members, manage schedules, control costs, and maintain guest satisfaction through consistent service.

As a brand champion, you’ll train leaders, uphold safety and brand standards, and drive growth across the restaurant while embracing Popeyes’ Cajun Hospitality in every interaction.

Qualifications

• Minimum 2 years general management in the QSR industry.
• Experience preferred in fast-paced restaurant settings.
• Strong understanding of hospitality operations and guest service.
• Familiarity with OSHA and EEOC regulations and employment laws.
• Proven track record in financial management and people development.
• Excellent written and verbal communication skills.
• Proficient in Word and Excel.
• Demonstrated ability to lead teams and manage schedules.
• Entrepreneurial mindset with strategy implementation experience.
• Ability to drive growth and improve restaurant performance.

Responsibilities

• Lead restaurant operations to deliver a memorable guest experience and build a positive team culture.
• Onboard, develop and coach team members; oversee scheduling, training and performance.
• Maintain brand standards, safety, and cost controls to maximize profitability.

Skills

Leadership

General management

Guest experience

Team development

Financial management

Communication

MS Word/Excel

Strategic thinking

Sales & growth

Stamina

Education

MSc/MA in Business or relevant field

Job description

Popeyes invites a General Manager to lead operations and deliver a memorable Guest experience with a team-driven culture. You will mentor Team Members, manage schedules, control costs, and maintain guest satisfaction through consistent service.

As a brand champion, you’ll train leaders, uphold safety and brand standards, and drive growth across the restaurant while embracing Popeyes’ Cajun Hospitality in every interaction.