Restaurant General Manager: Lead Teams, Delight Guests

BBQ Holdings, Inc.; Surprise (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

BBQ Holdings, Inc. General Manager position oversees all aspects of the Surprise, AZ restaurant operations, upholding the company vision, values, and culture. This role manages staffing, service quality, and profitability while driving guest satisfaction and team development.

The GM will lead operations, food safety, scheduling, budgeting, and vendor relationships, ensuring compliance with laws and company policies while delivering exceptional guest experiences.

Qualifications

• Minimum 5 years restaurant management experience.
• Education: degree in Hospitality, Business, or Hotel/Restaurant Management preferred.
• Valid driver's license and car insurance required.
• Certification and recertification through Management Training Program(s) is required after hire.
• Completion of Next Step Management Development program is required.
• Serve Safe certification preferred.
• Strong leadership, communication and organizational skills essential.
• Ability to read and analyze financial statements.
• Fluent English; bilingual is a plus.
• Flexibility to work a minimum of 50 hours per week.

Responsibilities

• Recruit, interview, hire and train restaurant team members.
• Direct and evaluate staff performance; manage scheduling and payroll.
• Lead guest experience and ensure food safety and quality.
• Manage profitability through forecasting, budgeting, and cost control.
• Maintain compliance with all laws and company policies.

Skills

Restaurant management experience

Leadership

Communication

Organizational skills

Problem solving

Decision making

Team building

Financial analysis

English proficiency

Computer literacy

Work 50+ hours

Bilingual (English/Spanish)

Education

Hospitality/Business degree preferred

Serve Safe Certification preferred

Next Step Management Development program

Management Training Program certifications

Valid driver’s license and car insurance

Job description

BBQ Holdings, Inc. General Manager position oversees all aspects of the Surprise, AZ restaurant operations, upholding the company vision, values, and culture. This role manages staffing, service quality, and profitability while driving guest satisfaction and team development.

The GM will lead operations, food safety, scheduling, budgeting, and vendor relationships, ensuring compliance with laws and company policies while delivering exceptional guest experiences.