Restaurant General Manager — Lead Team & Guest Experience

Long John Silver's; Concord (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Program

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k Match

Advancement Opportunities

Paid Vacations

Paid Holidays

Free Meals

Retail Discount

Performance Reviews

Job summary

Charter Foods in Concord, NH, is seeking a General Manager to lead operations, drive guest satisfaction and build a high performing team. You will hire and develop staff, schedule effectively, monitor budgets, and handle customer issues with a proactive, service‑oriented mindset.

Strong leadership, communication, and problem‑solving skills are required. A 50‑hour work week and experience in food service supervision are preferred to ensure consistent, quality experiences for guests.

Qualifications

• 18+ years old or legal working age.
• 1–3 years supervisory experience in food service or retail.
• 50‑hour work week.
• High School Diploma or GED preferred.
• Basic computer literacy.
• Reliable transportation.
• Strong math and analytical skills.
• Able to stand, walk, and lift up to 50 lbs.
• Competitive spirit and pursuit of excellence.

Responsibilities

• Find, hire and develop employees.
• Conduct new hire orientation and training.
• Schedule staff and deploy the team.
• Address performance issues.
• Resolve customer issues and manage budgets.
• Oversee financial plans and restaurant operations.

Skills

Leadership

Team Building

Communication

Customer Service

Education

High School Diploma or GED

Tools

POS Systems

Job description

Charter Foods in Concord, NH, is seeking a General Manager to lead operations, drive guest satisfaction and build a high performing team. You will hire and develop staff, schedule effectively, monitor budgets, and handle customer issues with a proactive, service‑oriented mindset.

Strong leadership, communication, and problem‑solving skills are required. A 50‑hour work week and experience in food service supervision are preferred to ensure consistent, quality experiences for guests.