Restaurant General Manager — Lead Service & Growth

Englefield, Inc.; Zanesville (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Weekly pay

Job summary

Englefield, Inc. in Ohio is seeking a Tic Tac Taco Restaurant General Manager to lead daily operations, uphold service standards, and develop the on-site team. You’ll champion guest satisfaction, manage staffing, and ensure compliance with brand procedures.

The role requires hands-on leadership, strong communication, and experience in retail or food service. The GM will oversee inventory, safety, and performance, while delivering a welcoming dining experience to our community.

Qualifications

• Education – High school diploma or equivalent; college degree preferred
• Experience – 2+ years of management experience in retail, food service, or customer-facing roles
• Leadership – natural coach who motivates teams, builds trust, leads by example
• Operational know-how – inventory, scheduling, and vendor relations
• Problem-solving mindset – quick on your feet, calm under pressure, solution-oriented
• Tech comfort – familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email)
• ServeSafe certification – required or willingness to obtain
• Values-driven – committed to honesty, respect, and community-first mission
• Stamina and mobility – physical tasks: bending, standing, lifting up to 25 lbs

Responsibilities

• Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner
• Monitors staffing levels; recruits and selects employees to talent and job profiles
• Trains, develops, coaches, and evaluates employee performance; ensures training systems are implemented
• Ensure cleanliness of the facility (indoor and outdoor)
• Maintain stock levels and inventory integrity
• Comply with local, state, and federal regulations
• Holds restaurant team accountable for guest service and food quality per brand standards

Skills

Guest service

Staff development

Retail management

Food service

Education

High school diploma or equivalent

College degree preferred

Tools

POS systems

Scheduling tools

MS Word / Excel

Job description

Englefield, Inc. in Ohio is seeking a Tic Tac Taco Restaurant General Manager to lead daily operations, uphold service standards, and develop the on-site team. You’ll champion guest satisfaction, manage staffing, and ensure compliance with brand procedures.

The role requires hands-on leadership, strong communication, and experience in retail or food service. The GM will oversee inventory, safety, and performance, while delivering a welcoming dining experience to our community.