Restaurant General Manager – Lead Service & Growth

Tic Tac Taco; Heath (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Job summary

Tic Tac Taco is seeking a Restaurant General Manager to lead daily operations, drive guest satisfaction, and manage a dedicated team in a fast-paced environment.

The role emphasizes coaching, inventory control, scheduling, and adherence to food safety standards. Candidates should have 2+ years in management within retail or food service; ServeSafe certification is preferred or obtainable. Competitive benefits offered.

Qualifications

• Education – High school diploma or equivalent required; college degree preferred
• Experience – 2+ years of management experience in retail, food service, or customer-facing roles
• Leadership – A natural coach who motivates teams, builds trust, and leads by example
• Operational know‑how – Skilled in inventory, scheduling, and vendor relations
• Problem-solving mindset – Quick on your feet, calm under pressure, and solution-oriented
• Tech comfort – Familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email)
• ServeSafe certification – Required or willingness to obtain
• Values-driven – Committed to honesty, respect, and community-first mission
• Stamina and mobility - physical tasks: bending, standing long periods, lifting up to 25 lbs

Responsibilities

• Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner
• Monitors staffing levels; recruits and selects employees to talent and job profiles
• Trains, develops, coaches, and evaluates employee performance; ensures training systems are followed
• Ensure cleanliness of the facility (indoor and outdoor)
• Maintain stock levels and inventory integrity
• Comply with Local, State, and Federal regulations
• Holds restaurant team accountable for excellent guest service and food quality per brand standards

Skills

Leadership

Staff coaching

Guest service

Operations

Inventory control

Scheduling

Vendor relations

Problem solving

POS systems

Microsoft Excel

Word

Education

High school diploma

College degree preferred

Tools

POS systems

Scheduling tools

Microsoft Excel

Word

Email

Job description

Tic Tac Taco is seeking a Restaurant General Manager to lead daily operations, drive guest satisfaction, and manage a dedicated team in a fast-paced environment.

The role emphasizes coaching, inventory control, scheduling, and adherence to food safety standards. Candidates should have 2+ years in management within retail or food service; ServeSafe certification is preferred or obtainable. Competitive benefits offered.