Guest Experience Shift Lead - Quick Service

Englefield, Inc.; Thornville (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Employer-Paid Life Insurance

401(k) with company match

Paid time off

Job summary

Englefield, Inc. is looking for a dedicated Shift Lead for Tic Tac Taco in Thornville, Ohio. In this role, you will model service standards, train and develop your team, and ensure a great customer experience. The ideal candidate will have at least one year of leadership experience in retail or food service and be comfortable with inventory management and basic software. Englefield offers career growth opportunities and great benefits including health insurance and a 401(k) with company match.

Qualifications

• 1+ year of leadership experience in retail or food service.
• Willingness to obtain ServeSafe certification.
• Ability to perform physical tasks including lifting up to 25 lbs.

Responsibilities

• Interact with guests and address their questions and concerns.
• Train, develop, and coach employees.
• Ensure cleanliness of the facility.
• Maintain stock levels and inventory integrity.
• Comply with all regulations.
• Hold the team accountable for service and food quality.

Skills

Leadership

Customer service

Inventory management

Communication

Familiarity with POS systems

Education

High school diploma or equivalent

Tools

Word

Excel

Email

Job description

Englefield, Inc. is looking for a dedicated Shift Lead for Tic Tac Taco in Thornville, Ohio. In this role, you will model service standards, train and develop your team, and ensure a great customer experience. The ideal candidate will have at least one year of leadership experience in retail or food service and be comfortable with inventory management and basic software. Englefield offers career growth opportunities and great benefits including health insurance and a 401(k) with company match.