Restaurant General Manager: Lead Service & Growth

Big easy restaurants; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee discounts

Career advancement

Job summary

Big Easy in Westfield is seeking an experienced Restaurant General Manager to lead all aspects of daily operations, ensure top-tier guest service, and uphold food safety standards with Southern hospitality.

You will recruit, train, and mentor a diverse team; manage budgeting, forecasting, and inventory; drive revenue growth through smart cost controls and guest experience initiatives; and maintain a welcoming environment that delights guests every day.

Qualifications

• Previous experience in restaurant management in a high-volume setting.
• Strong leadership with ability to motivate a diverse team.
• Excellent communication and guest-service orientation.
• Solid understanding of restaurant operations, budgeting, forecasting, and inventory management.
• Knowledge of food safety regulations and industry standards.
• Ability to work in a fast-paced environment and adapt to priorities.
• Enthusiasm for Southern cuisine and culture is valued.

Responsibilities

• Lead and oversee all aspects of restaurant operations, ensuring highest standards of service, quality, and cleanliness.
• Recruit, train, and mentor a team, fostering a culture of excellence and teamwork.
• Develop and execute strategic plans to drive revenue growth and profitability.
• Create a welcoming environment that exceeds guest expectations.
• Manage inventory, purchasing, and cost controls to optimize efficiency and minimize waste.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, feedback, and complaints with professionalism and empathy.
• Analyze financial reports and performance metrics to identify improvement areas and implement actions.
• Stay updated on industry trends and best practices to enhance operations.

Skills

Leadership

Guest service

Communication

Operations management

Budgeting

Job description

Big Easy in Westfield is seeking an experienced Restaurant General Manager to lead all aspects of daily operations, ensure top-tier guest service, and uphold food safety standards with Southern hospitality.

You will recruit, train, and mentor a diverse team; manage budgeting, forecasting, and inventory; drive revenue growth through smart cost controls and guest experience initiatives; and maintain a welcoming environment that delights guests every day.