General Manager

Big easy restaurants; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee discounts

Career advancement

Job summary

Big Easy in Westfield is seeking an experienced Restaurant General Manager to lead all aspects of daily operations, ensure top-tier guest service, and uphold food safety standards with Southern hospitality.

You will recruit, train, and mentor a diverse team; manage budgeting, forecasting, and inventory; drive revenue growth through smart cost controls and guest experience initiatives; and maintain a welcoming environment that delights guests every day.

Qualifications

• Previous experience in restaurant management in a high-volume setting.
• Strong leadership with ability to motivate a diverse team.
• Excellent communication and guest-service orientation.
• Solid understanding of restaurant operations, budgeting, forecasting, and inventory management.
• Knowledge of food safety regulations and industry standards.
• Ability to work in a fast-paced environment and adapt to priorities.
• Enthusiasm for Southern cuisine and culture is valued.

Responsibilities

• Lead and oversee all aspects of restaurant operations, ensuring highest standards of service, quality, and cleanliness.
• Recruit, train, and mentor a team, fostering a culture of excellence and teamwork.
• Develop and execute strategic plans to drive revenue growth and profitability.
• Create a welcoming environment that exceeds guest expectations.
• Manage inventory, purchasing, and cost controls to optimize efficiency and minimize waste.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, feedback, and complaints with professionalism and empathy.
• Analyze financial reports and performance metrics to identify improvement areas and implement actions.
• Stay updated on industry trends and best practices to enhance operations.

Skills

Leadership

Guest service

Communication

Operations management

Budgeting

Job description

Exciting Opportunity: Join Big Easy as our Restaurant General Manager!

Big Easy is not just a restaurant; it's an experience. Nestled in the heart of Westfield, we are renowned for our authentic Southern cuisine, lively atmosphere, and genuine hospitality. Our commitment to delivering unforgettable dining experiences has made us a favorite destination for locals and visitors alike.

Position: Restaurant General Manager

Responsibilities:

• Lead and oversee all aspects of restaurant operations, ensuring the highest standards of service, quality, and cleanliness
• Recruit, train, and mentor a team of dedicated staff members, fostering a culture of excellence and teamwork
• Develop and execute strategic plans to drive revenue growth and maximize profitability
• Create and maintain a warm and welcoming environment for guests, exceeding their expectations at every opportunity
• Manage inventory, purchasing, and cost control measures to optimize efficiency and minimize waste
• Ensure compliance with health, safety, and sanitation regulations, prioritizing the well-being of both guests and team members
• Handle guest inquiries, feedback, and complaints with professionalism and empathy, striving to resolve issues promptly and effectively
• Analyze financial reports and performance metrics, identifying areas for improvement and implementing corrective actions as needed
• Stay abreast of industry trends and best practices, continuously seeking opportunities for innovation and enhancement

Requirements:

• Previous experience in restaurant management, with a proven track record of success in a high-volume environment
• Strong leadership skills, with the ability to inspire and motivate a diverse team
• Excellent communication and interpersonal skills, with a genuine passion for guest service
• Sound understanding of restaurant operations, including budgeting, forecasting, and inventory management
• Knowledge of food safety regulations and industry standards
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Enthusiasm for Southern cuisine and culture is a plus!

Benefits:

• Competitive salary and performance-based incentives
• Comprehensive benefits package, including health insurance and retirement savings plan
• Opportunities for career advancement and professional development
• Employee discounts and perks
• A supportive and inclusive work environment where your contributions are valued