Restaurant General Manager: Lead People, Profit & Experience

Donatos Pizza; New Albany (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Referral program

Employee discount

Job summary

Donatos Pizza in New Albany, OH seeks a General Manager to lead restaurant operations with a strong emphasis on people development, customer hospitality, and profitability. You will coach teams, manage onboarding, staffing, and training, while maintaining Donatos standards and safety practices.

The GM will oversee budgeting, cost controls, and store performance, driving guest satisfaction and community partnerships, with a focus on consistent, high-quality service and team growth.

Qualifications

• High School diploma or equivalent required.
• Level 2 ServSafe certification required.
• Internal candidates must complete required training and development activities within Donatos Training Roadmap.

Responsibilities

• Develop people and build prosperity by coaching and mentoring restaurant staff.
• Ensure staffing levels and onboarding are managed to meet demand and maintain standards.
• Monitor P&L results, drive cost reductions, and manage cash handling procedures.
• Lead meetings, communicate performance expectations, and drive customer hospitality.

Skills

People development

Operations leadership

Customer service

Education

High School diploma or equivalent

ServSafe Level 2 certification

Job description

Donatos Pizza in New Albany, OH seeks a General Manager to lead restaurant operations with a strong emphasis on people development, customer hospitality, and profitability. You will coach teams, manage onboarding, staffing, and training, while maintaining Donatos standards and safety practices.

The GM will oversee budgeting, cost controls, and store performance, driving guest satisfaction and community partnerships, with a focus on consistent, high-quality service and team growth.