General Manager: Growth & People Leader

Donatos Pizza; Hilliard (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) Matching

Parental Leave

PTO

Employee discount

Referral program

Job summary

Donatos is hiring a General Manager in Ohio to lead People Development, Operations Excellence, Sales Growth and Customer Experience. You will coach the restaurant team, manage staffing, and ensure hospitality and integrity across daily operations.

The GM will steer training, cost controls, and food safety, while partnering with leaders to maximize profits and guest satisfaction. A compelling career path awaits within Donatos' growing brand.

Qualifications

• High School diploma or equivalent required.
• Level 2 ServSafe certification required.
• External candidates: 1 year in a similar role preferred; internal candidates: 6 months Donatos experience preferred.
• Ability to lead, train, and coach restaurant staff and manage readiness.

Responsibilities

• Empower associates to resolve customer concerns and ensure satisfaction.
• Oversee onboarding and training of new staff and clarify roles.
• Direct and coach the team to meet performance and hospitality standards.
• Ensure proper staffing, cash handling, and asset controls.
• Drive sales growth, cost control, and daily P&L accountability.
• Lead product quality, food safety, and sanitation in line with standards.

Skills

People development

Operations management

Leadership

Hospitality mindset

Customer service

Education

High School diploma or equivalent

ServSafe Level 2 certification

Job description

Donatos is hiring a General Manager in Ohio to lead People Development, Operations Excellence, Sales Growth and Customer Experience. You will coach the restaurant team, manage staffing, and ensure hospitality and integrity across daily operations.

The GM will steer training, cost controls, and food safety, while partnering with leaders to maximize profits and guest satisfaction. A compelling career path awaits within Donatos' growing brand.