Restaurant GM: Grow People, Elevate Guest Experience

Donatos Pizza; Dublin (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) Matching

Parental Leave

PTO

Manager Bonus

Employee discount

Job summary

Donatos Pizza in Dublin, OH is seeking a General Manager who will lead daily operations, drivePeople development, sales growth, and exceptional guest service. The GM will coach staff, optimize staffing, and ensure adherence to Donatos standards and safety policies.

The role emphasizes profit growth, training, and team leadership within a collaborative restaurant environment that values integrity and hospitality.

Qualifications

• Flexible schedule including opening, mid, and closing shifts, weekends and holidays.
• Demonstrated ability to lead teams and coach staff toward goals.
• Experience in managing restaurant P&L, cost controls, and guest satisfaction.

Responsibilities

• Empower associates to resolve customer concerns and ensure satisfaction.
• Oversee onboarding and training to align with Donatos standards.
• Lead staffing decisions to match volume while controlling costs.
• Coach team members to meet performance and guest service goals.
• Ensure food safety, sanitation, and quality standards are met.

Skills

People development

Operations management

Customer service

Team leadership

Education

High School diploma or equivalent

Level 2 ServSafe certification

Job description

Donatos Pizza in Dublin, OH is seeking a General Manager who will lead daily operations, drivePeople development, sales growth, and exceptional guest service. The GM will coach staff, optimize staffing, and ensure adherence to Donatos standards and safety policies.

The role emphasizes profit growth, training, and team leadership within a collaborative restaurant environment that values integrity and hospitality.