Restaurant General Manager: Lead Ops, Service & Growth

ANCHOR POINT MANAGEMENT GROUP; California (MO); On-site; USD 33,062 - 37,195; Full time

Job summary

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Carmichael, CA. The RGM will provide leadership and direct supervision to ensure a clean, fast, and profitable operation, train employees, and model service excellence.

The role requires strong cost control, staffing, performance management, and a focus on guest experience. Must be 18+, legally eligible to work in the United States, and available for flexible shifts.

Qualifications

• Must be at least 18 years old or older.
• Minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and conflict resolution skills.
• Desire to develop their team and actively continue their own development.

Responsibilities

• Ensures cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintains adequate staffing levels for all days and day parts, to meet scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and counsels all crew members and managers and is responsible for training and developing their team to expected certification and performance levels.
• Maintains restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures preventative maintenance procedures are followed for all equipment and facilities and reports repairs to the maintenance department and area coach.
• Ensures excellent levels of guest service on all shifts and handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to the area coach on operating results via daily call procedure and weekly area meetings; manages turnover by effective selection and training and fostering a positive work environment.
• Prepares food as needed for guests and training purposes and handles the cash register and money when required.

Skills

Communication skills

Planning & organization

Decision making

Conflict resolution

Team development

Education

High school diploma or GED

Undergraduate degree preferred

Job description

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Carmichael, CA. The RGM will provide leadership and direct supervision to ensure a clean, fast, and profitable operation, train employees, and model service excellence.

The role requires strong cost control, staffing, performance management, and a focus on guest experience. Must be 18+, legally eligible to work in the United States, and available for flexible shifts.