Restaurant General Manager: Lead Ops & Guest Experience

Baskin-Robbins; Village of Lindenhurst (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Monthly bonus up to 10%

Medical and dental insurance

AFLAC insurance

Cell phone reimbursement

Job summary

Baskin-Robbins in New York is seeking an experienced General Manager to lead a busy store, recruit and develop a capable team, and ensure top-quality service and cleanliness.

You will drive guest satisfaction, hit sales goals, manage costs, and champion staff training and development. This role requires food-service experience; franchisee policies apply. Salary ranges from 55k to 65k annually.

Qualifications

• Previous leadership experience in food service or retail operations.
• Ability to manage costs and achieve sales targets.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Lead operational excellence and staff management.
• Focus on 100% guest satisfaction and service quality.
• Train and develop team members.
• Achieve financial goals including sales projections and controllable costs.
• Communicate effectively and coach the team.

Job description

Baskin-Robbins in New York is seeking an experienced General Manager to lead a busy store, recruit and develop a capable team, and ensure top-quality service and cleanliness.

You will drive guest satisfaction, hit sales goals, manage costs, and champion staff training and development. This role requires food-service experience; franchisee policies apply. Salary ranges from 55k to 65k annually.