Restaurant General Manager — Lead Guest Experience & Ops

Thompson Hospitality

Sterling (VA)

On-site

USD 85,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Health/Dental/Vision
Paid Time Off
401(k) matched up to 4%
Disability Insurance
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, &_

Job summary

Thompson Hospitality is seeking a General Manager to lead daily restaurant operations, including both kitchen and front‑of‑house, to deliver outstanding dining experiences. You will oversee teams, manage budgets, and uphold health, safety, and quality standards in a fast‑paced setting.

You will develop your staff, drive profitability, and ensure exceptional service and guest satisfaction while maintaining a welcoming atmosphere.

Qualifications

  • Proven leadership and managerial experience.
  • Strong communication and problem‑solving skills.
  • Industry knowledge and financial acumen.
  • Customer‑focused mindset and adaptability.
  • Clear verbal communication skills and ability to interact with guests in a busy environment.
  • Ability to remain calm and composed while multitasking in a fast‑paced setting.

Responsibilities

  • Manage daily restaurant operations, including kitchen and front‑of‑house activities.
  • Lead and develop staff, ensuring a cohesive and efficient team.
  • Ensure exceptional service and guest satisfaction.
  • Manage budgets, control costs, and optimize profitability.
  • Maintain adherence to health, safety, and quality standards.
  • Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Skills

Leadership
Communication
Problem-solving
Customer focus
Adaptability
Multitasking

Job description

Thompson Hospitality is seeking a General Manager to lead daily restaurant operations, including both kitchen and front‑of‑house, to deliver outstanding dining experiences. You will oversee teams, manage budgets, and uphold health, safety, and quality standards in a fast‑paced setting.

You will develop your staff, drive profitability, and ensure exceptional service and guest satisfaction while maintaining a welcoming atmosphere.

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