Restaurant General Manager — Lead Growth & Service

Pho Prime, LLC; Fontana (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

El Pollo Loco in Fontana, CA seeks a General Manager responsible for full restaurant operations, ensuring exceptional guest service and adherence to EPL policies. You will lead staffing, training, scheduling, and daily performance to meet sales and profitability targets.

The role requires 3+ years of restaurant management experience (preferably QSR) and a valid Serve Safe Certification. Strong leadership, communication, and operational skills are essential for success.

Qualifications

• Must be at least 18 years old and have EPL Assistant Manager experience or 3+ years of restaurant management experience.
• Must obtain Serve Safe Certification.
• Experience in high-volume quick-service restaurant environments preferred.

Responsibilities

• Lead and coach team to ensure efficient restaurant operations.
• Oversee opening/closing procedures, dining room, food prep, and cleaning.
• Manage labor planning and scheduling based on sales forecasts.
• Ensure safety, cleanliness, and compliance with health standards.
• Handle hiring, training, and performance evaluations; manage cash handling and reporting.

Skills

Team leadership

Coaching

Training

Recruiting

Communication

Customer service

Education

High school diploma

Restaurant management experience

Job description

El Pollo Loco in Fontana, CA seeks a General Manager responsible for full restaurant operations, ensuring exceptional guest service and adherence to EPL policies. You will lead staffing, training, scheduling, and daily performance to meet sales and profitability targets.

The role requires 3+ years of restaurant management experience (preferably QSR) and a valid Serve Safe Certification. Strong leadership, communication, and operational skills are essential for success.