Restaurant General Manager: Lead a Fast-Paced Drive-In Team

Sonic Drive-In; New Mexico; On-site; USD 55,000 - 75,000; Full time

Job summary

SONIC Drive-In in the United States (New Mexico) is seeking a General Manager to lead a drive-in team and deliver top-notch customer experiences. You will train crew and management, schedule staffing, manage inventory and payroll records, and ensure compliance with policies.

The role emphasizes leadership, strategic planning, and hands-on supervision across shifts, with a focus on profitability and guest satisfaction in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; advanced studies in business/restaurant management preferred.
• Minimum of two years of restaurant management experience (QSR preferred); experience running shifts without supervision.
• Willingness to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.
• Problem solving, decision-making and conflict-resolution skills.
• Willingness to abide by appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Adheres to and monitors employee compliance with the drive-in handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules and adjusts staffing levels as needed.
• Monitors and maintains restaurant inventory; places orders within cost controls.
• Completes and maintains payroll and employment records.
• Reinforces customer service focus and ensures staff deliver great experiences.
• Resolves guest requests and reports complaints to supervisors.
• Interviews and hires crew and management to achieve staffing goals.
• Prepares operational reports and develops action plans to address financial or sales trends.
• Develops and implements a marketing plan.

Skills

Leadership

Supervisory skills

Communication

Recruiting

Interviewing

Labor law knowledge

Basic accounting

Computer skills

Multi-tasking

Problem solving

Decision making

Conflict resolution

Appearance standards

Education

High school diploma

Job description

SONIC Drive-In in the United States (New Mexico) is seeking a General Manager to lead a drive-in team and deliver top-notch customer experiences. You will train crew and management, schedule staffing, manage inventory and payroll records, and ensure compliance with policies.

The role emphasizes leadership, strategic planning, and hands-on supervision across shifts, with a focus on profitability and guest satisfaction in a fast-paced environment.