Drive-In General Manager: Lead Teams & Elevate Guest Experience

Sonic Drive-In; Bosque Farms (NM); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

Sonic Drive-In in the United States is seeking a General Manager to lead and train drive-in restaurant staff, ensuring food is delivered in a clean, safe and efficient manner with an excellent customer experience.

You will oversee scheduling, inventory, payroll records, and regular reporting while implementing marketing plans and resolving guest concerns. This role requires supervisory experience in a fast-service restaurant and flexible hours.

Responsabilités

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Description du poste

Sonic Drive-In in the United States is seeking a General Manager to lead and train drive-in restaurant staff, ensuring food is delivered in a clean, safe and efficient manner with an excellent customer experience.

You will oversee scheduling, inventory, payroll records, and regular reporting while implementing marketing plans and resolving guest concerns. This role requires supervisory experience in a fast-service restaurant and flexible hours.