Restaurant General Manager: Growth, Ops & Guest Experience

Dave & Buster's; Barboursville (WV); On-site; USD 81,000 - 96,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Large leadership team

Fun work environment

Career growth opportunities

Brand diversity

Job summary

Dave & Buster’s is seeking a General Manager to inspire accountability and drive success while upholding our Culture of FUN. Lead operations, supervise a diverse team, and guide strategic initiatives to improve financial and guest experience outcomes.

Responsibilities include analyzing financial reports, budgeting, forecasting, staffing, and ensuring safety and labor law compliance. Deliver an unparalleled guest experience in a fast-paced environment and develop team members for growth.

Qualifications

• 5+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen and leadership ability.
• Ability to work weekends, nights and holidays.
• Comfortable in fast-paced, noisy environments.

Responsibilities

• Promotes positive employee relations and high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs.
• Oversee entertainment, food, beverages, equipment, and property to meet financial objectives.
• Assure staffing levels and management coverage to maximize customer experience.
• Deliver an unparalleled guest experience through food, drinks, and games.
• Maintain a safe and secure environment for guests and staff.
• Continuously improve operational execution through adherence to procedures.

Skills

Leadership

Budgeting

Forecasting

Cost control

Inventory management

Customer service

Communication

Team development

Job description

Dave & Buster’s is seeking a General Manager to inspire accountability and drive success while upholding our Culture of FUN. Lead operations, supervise a diverse team, and guide strategic initiatives to improve financial and guest experience outcomes.

Responsibilities include analyzing financial reports, budgeting, forecasting, staffing, and ensuring safety and labor law compliance. Deliver an unparalleled guest experience in a fast-paced environment and develop team members for growth.